Vera by Threshold
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Terms of service

Last updated May 26, 2026

OVERVIEW

This website and the Vera caregiver application are operated by Threshold Care, Inc. ("we," "us," or "our"). Threshold Care offers Vera and related services to you, conditioned upon your acceptance of these Terms of Service.

By visiting helpmevera.com or creating an account, you agree to these Terms. If you do not agree, do not use our Services.

SECTION 1 - ONLINE STORE AND ACCOUNT TERMS

You represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use the Services where permitted.

You may not use our Services for any illegal or unauthorized purpose. A breach of these Terms may result in immediate termination of your access.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without express written permission from us.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available through the Services is not accurate, complete, or current. Any reliance on such material is at your own risk.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices and features are subject to change without notice. We may modify or discontinue the Service at any time without liability to you or any third party.

SECTION 5 - PRODUCTS OR SERVICES

Certain features may be available exclusively online. We reserve the right to limit sales or features by person, geography, or jurisdiction.

SECTION 6 - BILLING AND ACCOUNT INFORMATION

You agree to provide current, complete, and accurate account and billing information and to promptly update that information as needed so we can complete transactions and contact you.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools over which we neither monitor nor control. Any use of optional tools is at your own risk.

SECTION 8 - THIRD-PARTY LINKS

Third-party links may direct you to websites not affiliated with us. We are not responsible for examining or evaluating third-party content or practices.

SECTION 9 - USER COMMENTS AND FEEDBACK

If you send submissions or feedback, you agree we may use them without restriction. We are under no obligation to maintain comments in confidence or to pay compensation.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the Services is governed by our Privacy Policy.

SECTION 11 - PROHIBITED USES

In addition to other prohibitions, you may not use the Services to violate laws, infringe intellectual property, harass others, transmit malware, collect personal information without consent, spam, or interfere with security features.

SECTION 12 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The Services are provided "as is" and "as available" without warranties of any kind. In no case shall Threshold Care, Inc., our directors, officers, employees, affiliates, or suppliers be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services.

SECTION 13 - INDEMNIFICATION

You agree to indemnify and hold harmless Threshold Care and our affiliates from claims arising out of your breach of these Terms or violation of any law or third-party rights.

SECTION 14 - SEVERABILITY

If any provision of these Terms is unlawful or unenforceable, that provision is severed and the remaining provisions remain in effect.

SECTION 15 - TERMINATION

These Terms are effective unless terminated by you or us. You may terminate by discontinuing use of the Services. We may terminate access if you fail to comply with these Terms.

SECTION 16 - ENTIRE AGREEMENT

These Terms and policies posted on our site constitute the entire agreement between you and us regarding use of the Services.

SECTION 17 - GOVERNING LAW

These Terms are governed by the laws of the United States and the State of California, without regard to conflict of law principles.

SECTION 18 - CHANGES TO TERMS OF SERVICE

We may update these Terms at any time by posting changes on this page. Continued use of the Services after changes constitutes acceptance.

SECTION 19 - CONTACT INFORMATION

Questions about these Terms should be sent to:

Threshold Care, Inc.
1146 Pulora Court
Sunnyvale, CA 94087
United States
hello@helpmevera.com
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The caregiver sidekick for independent home health aides and personal care workers.

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